Articles for Providers

No Good Deed Goes Unpunished

Over the past decade, we have seen health care costs rising faster than the average annual income in the U.S. Many of our patients are feeling the pain from higher premiums, deductibles, and copays. As a patient, I understand the pain. As a provider, I feel the...

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Are You Ready to Hire an Associate?

There are some definite pros and cons to solo practice. I spent the first 20 years in practice on my own. My dad joined the practice part-time, but I didn’t really consider taking on a full-time associate until after a conversation with my practice coach. We were...

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The ONE Thing that Changed the Way I Do Business

Between flights, I often find myself perusing the books in Hudson News at airports across the country. For several weeks in a row, one book stood out among the rest; The ONE Thing, by Gary Keller and Jay Papasan. The title itself is intriguing… “The ONE Thing: The...

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Establishing a Compliance Plan Is Easier Than You Think

Implementing a compliance plan in your office can feel overwhelming. I know providers who have purchased multiple compliance manuals from different consultants. These sat in the corner of their offices collecting dust waiting on their owners to rustle up enough energy...

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Audit Risks Growing for Out-of-Network Providers

With audits on the rise, more and more providers tell me they plan to go out-of-network with insurance companies to reduce their risk. If only it were that easy. The rules for billing, coding, and documentation are the same whether you are in-network or...

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Trust, but Verify

As far back as 2004, a bulletin for providers published by the Department of Justice and the Federal Trade Commission stated that“…much of the regulatory framework arose haphazardly, with little consideration of how the pieces fit together.” The misalignment of state...

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The High Cost of Not Focusing on Your Fees

As your clinic grows, everything becomes more complex. More patients come in, more employees are hired, and processes that seemed to happen automatically in the beginning, don’t seem to be happening at all anymore. It doesn’t take long for things to fall off your...

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Maintaining a Compliant Practice During a Natural Disaster

With the recent wildfires in the Northwest U.S. and the destruction left by hurricanes Harvey, Irma, and Maria, providers are left wondering how to maintain a compliant office while facing the wrath of mother nature. Every office should have a contingency plan in the...

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