Consultant Articles

What Affects Patient Loyalty the Most?

What Affects Patient Loyalty the Most?

by Miles Bodzin, D.C.CEO of Cash Practice SystemsThe definition of ‘Loyal’: Giving or showing firm and constant support or allegiance to a person or institution. Characterized by or showing faithfulness to commitments, vows, allegiance, obligations, etc. We all want...

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Do Not Bill For ROFs (Reports of Findings)

Do Not Bill For ROFs (Reports of Findings)

by Marty Kotlar, DC, CPCO, CBCSPresident of Target CodingQuestion:  I have been billing code 99212 for my report of findings. I was told to bill this code by my consultant whenever I go over the examination results, x-ray findings, recommendations for care and...

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Are Your Spinal Screening Tests Legal?

Are Your Spinal Screening Tests Legal?

by Mario FucinariDC, DAPMP, CPCOIn my role as a compliance officer, practice owner, and consultant, I have seen many actions deemed as “marketing” that may be illegal.  Several years ago, I received a telephone call from a lawyer who wanted to send me personal injury...

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5 Coding & Compliance Tips for the Health of Your Practice

5 Coding & Compliance Tips for the Health of Your Practice

by Marty Kotlar, DC, CPCO, CBCSPresident of Target Coding#1 Fee Confusion: Keep fees simple. Fee confusion is one of the most common causes of patient complaints to state boards. All patients should be aware of your “normal” fees if providing discounts. Some providers...

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Expand Your Practice with Spinal Decompression Therapy

Expand Your Practice with Spinal Decompression Therapy

by Mark Sanna, DC, ACRB Level II, FICCPresident & CEO Breakthrough CoachingSpinal decompression therapy provides chiropractors with one of the most effective methods available to treat the acute and chronic pain at the root of the opioid crisis. The typical spinal...

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I Just Received a Records Request, What Should I Do?

I Just Received a Records Request, What Should I Do?

by Marty Kotlar, DC, CPCO, CBCSPresident of Target CodingQuestion: I just received a letter from an insurance company requesting copies of exams, SOAP notes and financial records on 14 patients. I am concerned…some of my notes are not good and on some dates of service...

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A CHUSA Tale from the Trenches

A CHUSA Tale from the Trenches

by Dr. Brandie NemchenkoCEO/Founder- Experience ChiropracticWayne and Conshohocken, PAOne of the tenets at Experience Chiropractic in Wayne, Pennsylvania, a suburb of Philly nestled along the historic Main Line, is to do the right thing....EVERY time. We feel it is...

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Practice Management: Conductor or Caboose?

Practice Management: Conductor or Caboose?

by Mark Sanna DC, ACRB Level II, FICCCEO & President, Breakthrough CoachingPicture a locomotive train speeding along the tracks. At the controls sits the conductor guiding the course by monitoring the crew, equipment, and signals determining the direction.  At the...

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How to Stay Energized  and Motivated in Practice

How to Stay Energized and Motivated in Practice

by Mark Sanna, DC, ACRB Level II, FICCCEO, Breakthrough CoachingWe live in a digital time. Our rhythms are rushed, rapid fire and relentless, our days carved up into bits and bytes. We celebrate quick reaction more than considered reflection. We skim across the...

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New Documentation Guidelines for Examinations

New Documentation Guidelines for Examinations

Question:  I heard there are new documentation guidelines for examinations. How is this going to affect my documentation, coding and patient flow? Answer: As part of its “Patients Over Paperwork” initiative, CMS sought input from providers and other healthcare...

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The Episode of Care

The Episode of Care

Medicare audits continue as part of the contractor’s responsibilities. While it true that typically they are just “fishing,” certain information you send in with your claims may trigger an audit. One of these items is the date in Box 14. Even in conventional...

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