Consultant Articles
How to Maintain a Positive Mindset during Tough Times
by Mark Sanna, DC, ACRB Level II, FICC • President & CEO Breakthrough Coaching • Arnold Palmer, one of the greatest golfers of all time, is quoted as saying “golf is a game of inches. The most important are the six inches between...
What Affects Patient Loyalty the Most?
by Miles Bodzin, D.C. • CEO of Cash Practice Systems • The definition of ‘Loyal’: Giving or showing firm and constant support or allegiance to a person or institution. Characterized by or showing faithfulness to commitments, vows,...
Do Not Bill For ROFs (Reports of Findings)
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • Question: I have been billing code 99212 for my report of findings. I was told to bill this code by my consultant whenever I go over the examination results, x-ray...
Are Your Spinal Screening Tests Legal?
by Mario Fucinari • DC, DAPMP, CPCO • In my role as a compliance officer, practice owner, and consultant, I have seen many actions deemed as “marketing” that may be illegal. Several years ago, I received a telephone call from a lawyer...
5 Coding & Compliance Tips for the Health of Your Practice
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • #1 Fee Confusion: Keep fees simple. Fee confusion is one of the most common causes of patient complaints to state boards. All patients should be aware of your “normal” fees...
Expand Your Practice with Spinal Decompression Therapy
by Mark Sanna, DC, ACRB Level II, FICC • President & CEO Breakthrough Coaching • Spinal decompression therapy provides chiropractors with one of the most effective methods available to treat the acute and chronic pain at the root of...
I Just Received a Records Request, What Should I Do?
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • Question: I just received a letter from an insurance company requesting copies of exams, SOAP notes and financial records on 14 patients. I am concerned…some of my notes are...
A CHUSA Tale from the Trenches
by Dr. Brandie Nemchenko • CEO/Founder- Experience ChiropracticWayne and Conshohocken, PA • One of the tenets at Experience Chiropractic in Wayne, Pennsylvania, a suburb of Philly nestled along the historic Main Line, is to do the right...
Practice Management: Conductor or Caboose?
by Mark Sanna DC, ACRB Level II, FICC • CEO & President, Breakthrough Coaching • Picture a locomotive train speeding along the tracks. At the controls sits the conductor guiding the course by monitoring the crew, equipment, and signals...
Have You Ever Been Accused of Improper Billing by a Staff Member?
by Marty Kotlar, DC, CPCO, CBCS • Question: I have been accused of improper billing by a staff member. I am very concerned about this. Am I going to get investigated? Are there any steps I can take to protect myself? Answer: If you ever get accused...
How to Stay Energized and Motivated in Practice
by Mark Sanna, DC, ACRB Level II, FICC • CEO, Breakthrough Coaching • We live in a digital time. Our rhythms are rushed, rapid fire and relentless, our days carved up into bits and bytes. We celebrate quick reaction more than considered...
New Documentation Guidelines for Examinations
Question: I heard there are new documentation guidelines for examinations. How is this going to affect my documentation, coding and patient flow? Answer: As part of its “Patients Over Paperwork” initiative, CMS sought input from providers and other healthcare...