Consultant Articles
Living in the Green
by Carol J. Winkler, DC • President, Federation of Chiropractic Licensing Boards •When it comes to living “green,” one usually assumes a natural lifestyle, organic food, climate change awareness, recycling, and efficient energy consumption. When it comes to...
Seven Steps to Reboot Patient Retention: Post Pandemic Practice Recovery
by Mark Sanna, DC, ACRB Level II, FICC • President & CEO Breakthrough Coaching • One of the challenges that chiropractors and their practice team members confronted as the result of the pandemic was an increase in the inconsistency...
10-Point SOAP Note Checklist
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • Question: Dr. Kotlar, I do not think my SOAP notes would pass an insurance audit. How do I know if they’re good enough? What can I do to ensure SOAP note compliance? Answer:...
Use Table Talk to Increase Referrals & Retention
by Mark Sanna, DC, ACRB Level II, FICC • President & CEO Breakthrough Coaching • Patient education is a never-ending process. Your responsibility for patient education begins as a “grassroots” effort. You can’t begin to compete with...
CMS Releases Fee Schedule for 2023
by Mario Fucinari • DC, CPCO, CPPM •The Centers for Medicare & Medicaid Services (CMS) issued a final rule that includes updates and policy changes for Medicare payments under the Medicare Physician Fee Schedule (MPFS), effective on or after...
Do Medicare Advantage Plans Pay for Chiropractic Care?
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • Question: Dr. Kotlar, I recently received many Medicare Advantage plan patients coming to my practice. Are Medicare Advantage plans the same as traditional Medicare Part B...
HIPAA Rules and Social Media
by Mario Fucinari • DC, CPCO, CPPM •HIPAA privacy rules were enacted in 1996; the Security Rule came later in 1998. When the regulations were enacted, social media networks such as Facebook were not yet launched. Social media has replaced traditional...
I Was Investigated And Here’s What I Learned
by Miles Bodzin, D.C. • CEO of Cash Practice Systems • Many years ago I was reported to my state licensing board by another chiropractor who did not like what I was teaching. Turns out, it’s not so uncommon to be reported by another...
Be Ready When CAs Need to Step Up
by Mark Sanna, DC, ACRB Level II, FICC • President & CEO Breakthrough Coaching • Most practices have employees with different levels of potential. The key is for practice owners and managers to identify team members with the right...
A Date with Box 14
by Mario Fucinari • DC, CPCO, CPPM •Medicare has announced that audits have resumed as part of the contractor’s responsibilities. While it is true that typically they are just “fishing,” certain information you send in with your claims may trigger an...
Four Practical Steps to Freeing Up Time
by Holly Jensen • Chief Operations Officer for Cash Practice Systems • “I just need a few more hours in the day!” Have you ever had one of those days where you’ve said that? Maybe you’re having one of those days right now! No matter...
Reason for Denial: Manipulation is Not Within My Scope…WAIT…WHAT??
by Marty Kotlar, DC, CPCO, CBCS • President of Target Coding • Question: Dr. Kotlar, I have recently received quite a few denials from an insurance company stating that CPT code 98941 is denied when performed by a doctor of...
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Why is the Discount Challenge prize amount $15,024? Because that is the average “per-occurrence” fine for Medicare inducements. That’s not $15,024 per patient, that’s not per provider, that’s PER VISIT. Stinks, doesn’t it? To us, the prize amount is worth the investment if we can help our profession better understand proper discounting.