A primary reason for hiring staff is to increase the ability of the practice to deliver more services more efficiently. The staff’s role is to make the job of the doctor easier. The most successful practice teams are the most effective at delegating all services...
Share this page: Question: Dr. Kotlar, “I just had a patient ask for a refund because he was not getting the results he was expecting. Do I have to return the money and how can I prevent this issue in the future?” Answer: I’m assuming you did not guarantee the patient...
Share this page: Terminating an employee is never a comfortable or easy task. When done, it must be free and clear of legal complications. Even firing an incompetent employee can be a risky endeavor. Do it for the wrong reason or in the wrong way and you may have to...
Share this page: On November 2nd, the Centers for Medicare & Medicaid Services (CMS) issued the final rule with comment for the second year of the Quality Payment Program (calendar year 2018), as required by the Medicare Access and CHIP Reauthorization Act of 2015...
Share this page: It’s a fact: the educational demands that dictate the curriculum of chiropractic colleges leaves little room for teaching the essential skills of practice promotion. For this reason, many chiropractors find marketing their practice frustrating—they...
Share this page: Identity theft among seniors has become a significant problem. Social security numbers, license numbers and bank account numbers should be guarded and not released unless you definitively know who is viewing this information. Then why do the Medicare...