I Just Received a Records Request, What Should I Do?
by Marty Kotlar, DC, CPCO, CBCS President of Target Coding Question: I just received a letter from an insurance company requesting copies of exams, SOAP notes and financial records on 14 patients. I am concerned…some of my notes are not good and on some dates of...
A CHUSA Tale from the Trenches
by Dr. Brandie Nemchenko • CEO/Founder- Experience ChiropracticWayne and Conshohocken, PA • One of the tenets at Experience Chiropractic in Wayne, Pennsylvania, a suburb of Philly nestled along the historic Main Line, is to do the...
Practice Management: Conductor or Caboose?
by Mark Sanna DC, ACRB Level II, FICC • CEO & President, Breakthrough Coaching • Picture a locomotive train speeding along the tracks. At the controls sits the conductor guiding the course by monitoring the crew, equipment, and...
Have You Ever Been Accused of Improper Billing by a Staff Member?
by Marty Kotlar, DC, CPCO, CBCS Question: I have been accused of improper billing by a staff member. I am very concerned about this. Am I going to get investigated? Are there any steps I can take to protect myself? Answer: If you ever get accused of improper billing...
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Why is the Discount Challenge prize amount $15,024? Because that is the average “per-occurrence” fine for Medicare inducements. That’s not $15,024 per patient, that’s not per provider, that’s PER VISIT. Stinks, doesn’t it? To us, the prize amount is worth the investment if we can help our profession better understand proper discounting.